Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our chatbot, which interacts with the Gemini AI API and stores your questions in our database.

2. Information Collected

When using our chatbot, we collect the following types of information:

  • Conversation Information: All messages you send and receive through the chatbot.
  • Identification Data: We may collect data such as IP address and geographic location information.

3. Use of Information

The information collected is used for the following purposes:

  • Interaction with the AI API: Your messages are sent to the Gemini API to generate appropriate responses.
  • Question Storage: Your questions are stored in our database for analysis and service improvement purposes.

4. Information Sharing

We do not share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with vendors who help us operate our service, such as the Gemini API.
  • Legal Compliance: We may disclose information to comply with legal obligations or respond to legal processes.

5. Information Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Use of encryption to protect data in transit.
  • Restricted Access: Access to information is limited to employees and partners who need this information to operate our service.

6. Your Rights

You have the right to:

  • Access and Correct: Request access to your personal information and correct inaccurate data.
  • Delete Data: Request the deletion of your personal information, subject to certain conditions.
  • Withdraw Consent: Withdraw your consent to the processing of your personal information.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website or other appropriate communication channels.

8. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected]

9. Consent

By using our service, you agree to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy has been created to ensure that your personal information is treated with security and respect. We appreciate your trust and are committed to protecting your privacy.

Maplink Documentation APIs

Find out how to implement our geolocation solutions and gain insights for decision-making.

Maplink Platform APIs

Before starting

Before starting

Know the APIs of the Maplink Platform and see how to generate the authentication token.

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Planning

Planning

Logistics planning that defines the best route sequencing for each vehicle in the fleet.

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Trip

Trip

Routing according to the best route, time and distance between points on the route.

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Toll

Toll

Get up-to-date prices for tolls on the route.

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Toll for Maps

Toll for Maps

Toll calculation for routes generated by the Directions API (Google Maps).

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CO2

CO2

Calculation of carbon emissions and data on fuel consumption.

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Distance Matrix

Distance Matrix

Calculating distances to various origins and destinations.

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Freight

Freight

Freight calculation for your route, following the Minimum Freight Law. Only for routes in Brazil.

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Geocode

Geocode

Conversion of addresses into coordinates (or reverse). Suggested address entry.

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Map Display

Map Display

Customizable map to visualize your routes.

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POIs

POIs

Consult points of interest along the route or register your own.

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Restriction Zone

Restriction Zone

Management of restricted areas through which routes must not pass.

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Tracking

Tracking

Real-time driver tracking on a personalized page.

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What do we do at Maplink?

We came here because we love helping people find their way to new places and experiences. We collaborate with companies throughout Latin America to use location data to improve and expand their businesses.

Through our offices in Argentina, Brazil, Chile and Mexico, we offer decades of technical expertise, the most advanced APIs and up-to-date location data to our clients.

It is no coincidence that we are the largest Google Premier Partner in Latin America. We are experts in Location-Based Services in Latin America