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Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you use our chatbot, which interacts with the Gemini AI API and stores your questions in our database.

2. Information Collected

When using our chatbot, we collect the following types of information:

  • Conversation Information: All messages you send and receive through the chatbot.
  • Identification Data: We may collect data such as IP address and geographic location information.

3. Use of Information

The information collected is used for the following purposes:

  • Interaction with the AI API: Your messages are sent to the Gemini API to generate appropriate responses.
  • Question Storage: Your questions are stored in our database for analysis and service improvement purposes.

4. Information Sharing

We do not share your personal information with third parties, except in the following cases:

  • Service Providers: We may share information with vendors who help us operate our service, such as the Gemini API.
  • Legal Compliance: We may disclose information to comply with legal obligations or respond to legal processes.

5. Information Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: Use of encryption to protect data in transit.
  • Restricted Access: Access to information is limited to employees and partners who need this information to operate our service.

6. Your Rights

You have the right to:

  • Access and Correct: Request access to your personal information and correct inaccurate data.
  • Delete Data: Request the deletion of your personal information, subject to certain conditions.
  • Withdraw Consent: Withdraw your consent to the processing of your personal information.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes through our website or other appropriate communication channels.

8. Contact

If you have any questions about this Privacy Policy, please contact us at [email protected]

9. Consent

By using our service, you agree to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy has been created to ensure that your personal information is treated with security and respect. We appreciate your trust and are committed to protecting your privacy.

Before starting

Table with QPS by API

The term QPS (Queries Per Second) refers to the number of requests an API is capable of processing per second.

The table below shows the QPS values ​​for Maplink Platform APIs, separated by each endpoint. The base URL for the endpoints is https://api.maplink.global.

APIEndpointQPS Limit
Planning/planning/v1/events100 per minute
Planning/planning/v1/jobs150 per minute
Planning/planning/v1/problems1200 per minute
Planning/planning/v1/solutions200 per minute
Trip/trip/v1/events2000 per minute
Trip/trip/v1/jobs2000 per minute
Trip/trip/v1/problems200 per minute
Trip/trip/v1/solutions2000 every 10 seconds
Toll/toll/v1/calculations4000 per minute
Toll for Maps/toll/v1/directions4000 per minute
Distance Matrix/matrix/v1/events100 per minute
Distance Matrix/matrix/v1/jobs100 per minute
Distance Matrix/matrix/v1/problems200 por minuto
Distance Matrix/matrix/v1/solutions200 per minute
FreightFr/freight/v1/calculations4000 per minute
Geocode/geocode/v2/geocode6000 per minute
Geocode/geocode/v2/suggestions6000 per minute
Geocode/geocode/v2/reverse6000 per minute
Geocode/geocode/v1/geocode6000 per minute
Geocode/geocode/v1/suggestions6000 per minute
Geocode/geocode/v1/reverse6000 per minute
Geocode/geocode/v1/multi-geocode6000 per minute
Restriction Zone/restriction/v1/restrictionZones60 per minute
Tracking/tracking/v1/orders4000 per minute
Tracking/tracking/v1/themes4000 per minute
POIs/place/v1/calculations4000 per minute
POIs/place/v1/places4000 per minute
POIs/place/v1/places/category4000 per minute
POIs/place/v1/places/subcategory4000 per minute
POIs/place/v1/places/state4000 per minute
Table with QPS values ​​for each API

You can check the status of our services in the follow link: https://status.maplink.global/